|
|
A> Continuous
Improvement Vocabulary
|
B> Continuous
Improvement Elements |
C> 6 Steps to Continuous
Improvement
|
PLAN |
-
Validate need for improvement
How
are we doing?
How do we know?
-
Clarify purpose, goals, and measures
Why
are we here?
What do we need to do well together?
How will we know how we're doing?
|
|
DO |
-
Adopt and deploy a plan for continuous
improvement
How
will we work together to get better?
-
Align the plan with the actions
What
will we do differently?
|
|
STUDY |
-
Analyze the results
What
happened?
|
|
ACT |
-
Make improvements
What
did we do with what we learned?
|
|
...................................................................................................................................................
|
