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Outline
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Seven Baldrige Categories:
  • LEADERSHIP - to be effective, leaders must understand the Baldrige model and core values and communicate to the workforce and leadership system their intention to use that model for assessment and improvement. Leaders need to understand the system and realize that it is their responsibility to share the knowledge and set direction.
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Baldrige Categories (con’t):
  • 2. STRATEGIC PLANNING - critical to this category is that every person in the organization must know the strategic plan and be able to describe how he or she contributes to achieving the plan's goals and objectives.
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Baldrige Categories (con’t):
  • 3. STUDENT/STAKEHOLDER FOCUS - engaging students in the educational planning and decisions that affect them will have the largest payback in terms of performance and a positive organizational climate.
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Baldrige Categories (con’t):
  • 4. INFORMATION AND ANALYSIS - key goals need to be measurable in clear and understandable ways. In the best organizations and classrooms, information is used to drive actions. Mature, high-performing organizations collect data on competitors and similar providers and compare themselves against world-class leaders.
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Baldrige Categories (con’t)
  • 5. FACULTY/STAFF FOCUS - faculty and staff are viewed as the most valuable asset of the organization and investment and development are critical to achieving the organization's mission and goals.
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Baldrige Categories (con’t)
  • 6. PROCESS MANAGEMENT - key to improving organizational performance is the ability to identify key processes and manage them so that student and stakeholder requirements are met consistently.
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Baldrige Categories (con’t)
  • 7. RESULTS - the proof that what an organization identifies as important is being accomplished and success overtime is evident.
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If a visitor came to a Quality Classroom…
Would they See…

  • Classroom mission statement
  • Classroom goals and measures
  • Data indicating class progress toward goals
  • +/Delta from the previous day
  • Action plan for the day
  • Classroom arranged to support collaborative work in achieving classroom goals
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Would they also see…
  • School mission and school goals
  • Grade-level standards in kid-friendly language
  • Flow charts of key classroom procedures
  • Regular class meetings at which goals are reviewed, progress is shared, etc.
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Would they hear…
  • The teacher talking to students about what is important
  • Students talking to teacher about how to work together to achieve goals
  • Students talking to teacher about personal goals and action plans
  • Students asking teacher for assistance in achieving their personal goals
  • Students talking to students about class and personal goals and strategies for achieving them.
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Would they also hear…
  • Students talking to visitors about the classroom learning system, class mission, goals and measures
  • Student-led conferences with parents to share progress toward learning goals
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Would they feel…
  • Synergy
  • A sense of learning community
  • Shared accountability toward achieving class and personal goals
  • Excitement about learning
  • Respect for different talents, competencies and perspectives
  • A willingness to collect and analyze data to improve the learning system
  • A commitment to continual improvement