Item Technical Support Repaired by TSC Dell Business Line Desktop & Laptop Computers (Latitude & Optiplex models) Yes Yes Dell, Compaq & HP Home Line Computers No No Apple Desktop & Laptop Computers No No Any other brand of computers No No
Item Technical Support Repaired by TSC HP Inkjet & Laser Printers Yes Yes Dell Inkjet & Laser Printers Yes Yes Dell or HP All-in-One Printer / Scanner / Copier Printing function only Printing function only Any other brand of printers Limited support Limited repairs Copy Machines Software Installation Only No
Item Technical Support Repaired by TSC Canon Document Scanner Yes No Other Scanners Yes No
*Note: Scanning over the network is not supported.
Item Technical Support Microsoft Windows 10 Yes Mac OS / iOS Limited support Microsoft Office (latest version) / Office 365 Yes Microsoft Office Mac Limited support Microsoft Outlook Yes Renaissance Learning Products Check with TSC. Most software will have to be supported by the vendor Scholastic (Reading Counts, Read 180, SRI) Server management & client connectivity Follett Destiny Server management & client connectivity CCC Success Maker Server management & client connectivity Any software item not listed here No other server software may be purchased for use in district without prior approval. Please see form at the link below:
Network Evaluation Form
Other Supported Hardware
Item Technical Support Repaired by TSC CPSB owned mobile devices Setup & Sync issues only No Promethean ActivBoards Software install & connectivity issues only No Digital Cameras (Any brand) Vendor will need to provide support No Digital Video Cameras (Any brand) Vendor will need to provide support No LCD Projectors (Any brand) Vendor will need to provide support No Any Hardware Type not Listed Here Vendor will need to provide support No