Supported Computers

  • Item Technical Support Repaired by TSC
    Dell Business Line Desktop & Laptop Computers (Latitude & Optiplex models) Yes Yes
    Dell, Compaq & HP Home Line Computers No No
    Apple Desktop & Laptop Computers No No
    Any other brand of computers No No

Supported Printers

  • Item Technical Support Repaired by TSC
    HP Inkjet & Laser Printers Yes Yes
    Dell Inkjet & Laser Printers Yes Yes
    Dell or HP All-in-One Printer / Scanner / Copier Printing function only Printing function only
    Any other brand of printers Limited support Limited repairs
    Copy Machines Software Installation Only No

     

Supported Scanners

  • Item Technical Support Repaired by TSC
    Canon Document Scanner Yes No
    Other Scanners Yes No

    *Note: Scanning over the network is not supported.

Supported Software

  • Item Technical Support
    Microsoft Windows 10 Yes
    Mac OS / iOS Limited support
    Microsoft Office (latest version) / Office 365 Yes
    Microsoft Office Mac Limited support
    Microsoft Outlook Yes
    Renaissance Learning Products Check with TSC.  Most software will have to be supported by the vendor
    Scholastic (Reading Counts, Read 180, SRI) Server management & client connectivity
    Follett Destiny Server management & client connectivity
    CCC Success Maker Server management & client connectivity
    Any software item not listed here No other server software may be purchased for use in district without prior approval.  Please see form at the link below:
    Network Evaluation Form

Other Supported Hardware

  • Item Technical Support Repaired by TSC
    CPSB owned mobile devices Setup & Sync issues only No
    Promethean ActivBoards Software install & connectivity issues only No
    Digital Cameras (Any brand) Vendor will need to provide support No
    Digital Video Cameras (Any brand) Vendor will need to provide support No
    LCD Projectors (Any brand) Vendor will need to provide support No
    Any Hardware Type not Listed Here Vendor will need to provide support No