This is a collection of all of our tech handouts and "how tos".  You can also get to these KB articles from within Incident IQ.

View the network map of your school.  It will show any issues with network switches on your campus.(This is only available to school admins and tech contacts.)

View outages and subscribe to updates/notifications.

View outages and subscribe to updates/notifications.

View the issues/outages.

View the issues/outages.  You can subscribe to receive emails when issues with the platform occur.

View outages and subscribe to updates/notifications.

Real-time problem and outage monitoring for several of the most popular products.

View outages and subscribe to updates/notifications.

View outages and subscribe to updates/notifications.

View the current status of Microsoft 365.

View outages and subscribe to updates/notifications.

View the speed of your connection to the Internet.

Things are good if Ping is less than 100, Upload/Download are above 200

Test the internal connection speed.

Things are good if Ping is less than 10 and Jitter is 1 or less.Upload/Download are above 200.