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Visit Our Website | MARCH 30, 2023
Volume 23, ISSUE 29

Tech Connect header

Status Board
+ New Ticket
My Tickets
My Assets
Knowledge Base
incidentIQ  Dashboard
CPSB LaunchPad
CPSB Home Page > Tech Help
OR
Accessing incidentIQ
CPSB Tech Help Ticket & Asset Management
incidentIQ is CPSB's Tech Help Ticket and Asset Management system. This system provides a searchable Knowledge Base along with a Status Board to check the working status of CPSB district technology. Here's an overview of some of the features available in incidentIQ.
Status Board
Status Board
TIP: Search Knowledge Base for immediate help with common issues.
My Tickets
All Tickets
Open Tickets
Status
+ New Ticket
My Tickets
TIP: Click on any asset to start a ticket for it. Device info will populate in the ticket without having to type it.
My Assets
Knowledge Base
Tech Help Desk (337)217-4357 (HELP)
Tech Help Desk (337)217-4357 (HELP)
TIP: When adding a ticket for printers, scanners, or other peripherals, include the serial no. for the computer to which it is attached to help with troubleshooting.

Book Me! is a program provided by the CPSB Technology Training Center. It allows teachers the opportunity to schedule 15-minute virtual meetings to gain support on any of the technological resources supported by the CPSB Technology Training Center.  To schedule a meeting with a trainer at your convenience, click the Book Me! button. WHEN YOU need A LITTLE ONE-ON-ONE HELP WITH TECH INTEGRATION... book me!

Meredith Boullion Book me for support click here! Holly Doga Book me for support click here!
Anissa Fontenot Book me for support click here! Ashley Guillory Book me for support click here!
Dana McGee Book me for support click here! Marybeth Sponnier Book me for support click here!

cpsb tECHNOLOGY DEPARTMENT LOGO 1724  1724 Kirkman Street, Lake Charles, LA 70601  (337)217-4100
Office Hours: Monday-Friday 7:45AM-4:00PM
 Find us on Twitter: @CPSB_TTC  Find us on Facebook: CPSB Technology Department

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