Supported Devices
SUPPORTED COMPUTERS
| Item | Technical Support | Repaired by TSC |
|---|---|---|
| Dell Business Line Desktop & Laptop Computers (Latitude & Optiplex models) | Yes | Yes |
| Dell, Compaq & HP Home Line Computers | No | No |
| Apple Desktop & Laptop Computers | No | No |
| Any other brand of computers | No | No |
SUPPORTED PRINTERS
| Item | Technical Support | Repaired by TSC |
|---|---|---|
| HP Inkjet & Laser Printers | Yes | Yes |
| Dell Inkjet & Laser Printers | Yes | Yes |
| Dell or HP All-in-One Printer / Scanner / Copier | Printing function only | Printing function only |
| Any other brand of printers | Limited support | Limited repairs |
| Copy Machines | Software Installation Only | No |
SUPPORTED SCANNERS
| Item | Technical Support | Repaired by TSC |
|---|---|---|
| Canon Document Scanner | Yes | No |
| Other Scanners | Yes | No |
*Note: Scanning over the network is not supported.
SUPPORTED SOFTWARE
| Item | Technical Support |
|---|---|
| Microsoft Windows 11 | Yes |
| Mac OS / iOS | Limited support |
| Microsoft Office (latest version) / Office 365 | Yes |
| Microsoft Office Mac | Limited support |
| Microsoft Outlook | Yes |
| Renaissance Learning Products | Check with TSC. Most software will have to be supported by the vendor |
| Scholastic (Reading Counts, Read 180, SRI) | Server management & client connectivity |
| Accessit Library | Server management & client connectivity |
| CCC Success Maker | Server management & client connectivity |
| Any software item not listed here |
No other server software may be purchased for use in district without prior approval. Please see form at the link below: |
OTHER SUPPORTED HARDWARE
| Item | Technical Support | Repaired by TSC |
|---|---|---|
| CPSB owned mobile devices | Setup & Sync issues only | No |
| Promethean ActivBoards | Software install & connectivity issues only | No |
| Digital Cameras (Any brand) | Vendor will need to provide support | No |
| Digital Video Cameras (Any brand) | Vendor will need to provide support | No |
| LCD Projectors (Any brand) | Vendor will need to provide support | No |
| Any Hardware Type not Listed Here | Vendor will need to provide support | No |